Shipping policy

At Orlune Home, we are committed to providing a reliable and transparent delivery experience for customers across the United States.

Shipping Coverage

We currently deliver to customers across all 50 U.S. states.

Product Origin

Our products come from China and are shipped to customers in the United States through our shipping partners.

Order Processing

  • Order Cut-off Time: 2:00 PM (Eastern Time - EST/EDT)
  • Processing Time: 1–3 business days (Monday through Friday)
  • Orders placed after the daily cut-off time, on weekends, or on public holidays will be processed on the next business day.

Estimated Delivery Time

  • Most orders are delivered within 6–9 business days after shipment.

Delivery times are estimates and may vary depending on destination, carrier operations, weather conditions, or seasonal demand.

Shipping Fees

  • Standard shipping is free on all orders shipped within the United States, with no minimum purchase required and no exceptions.

Taxes & Duties

All applicable charges are displayed at checkout before your order is confirmed.

Customers are generally not required to pay additional fees upon delivery.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.

You can monitor your shipment at any time using our tracking page.

Delivery

Orders are delivered to the shipping address provided during checkout.

Please review your shipping information carefully before completing your purchase to help avoid delivery delays.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to weather conditions, carrier operations, holidays, or other circumstances beyond our control.

Our team works closely with our shipping partners to ensure orders arrive as quickly as possible.

Incorrect Shipping Address

Please ensure your shipping address is complete and accurate before placing your order.

If you notice an error after submitting your order, contact our customer support team as soon as possible so we can assist you before shipment whenever possible.

Information : 

Store name: Orlune Home

Registered Business Address:
2332 Galiano Street 2nd Floor Coral Gables Florida 33134 United States

Phone:
+1 307 400 8832

Email:
contact@orlunehome.com